Help centre for Derbyshire Printing

We offer a wide range of printing services, including feather flags, roller banners, pop out banners, pvc banners, phone cases, and custom printing solutions. We also provide design and marketing services to help you create the perfect print materials for your needs.

We are located in Derbyshire, UK. Please visit our Contact Us page for our exact address and directions.

You can place an order online through our website, by email, or by calling our customer service team. Detailed instructions and contact information are available on our Contact Us page.

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. For more details, please refer to our Payment Information page.

Absolutely! You can request a free quote by filling out the form on our Request a Quote page or by contacting our customer service team.

Yes, we have a team of experienced designers who can help create custom designs for your print materials. Contact us for more information about our design services and pricing.

Yes, you can upload your own design files when placing an order. Please ensure that your files meet our design specifications, which are detailed on our File Preparation Guidelines page.

Yes, we provide digital proofs for approval before printing to ensure everything is correct. Once you approve the proof, we proceed with printing.

We offer standard and express shipping options. Delivery times and costs vary depending on your location and the size of your order. For more details, please visit our Shipping Information page.

Yes, once your order is shipped, you will receive a tracking number via email so you can monitor the delivery status.

If you are not satisfied with your order, please contact us within 5 days of receiving your items. We will work with you to resolve any issues, which may include reprinting or providing a refund. For full details, please refer to our Returns and Refunds Policy page.

If your order arrives damaged, please contact our customer service team immediately. We will arrange for a replacement or refund as soon as possible.

We accept various file formats, including PDF, AI, EPS, PSD, and high-resolution JPEG/PNG. For detailed specifications, please visit our File Preparation Guidelines page.

Yes, we offer colour matching services to ensure your print materials match your brand colours accurately. Please contact our design team for more information.

Our feather flags are made of up to 110gsm 100% Polyester fabric, ensuring durability and quality.

Our roller banners are available in various sizes, including 800mm, 1000mm, 1200mm, and 1500mm widths, providing flexibility for different display needs.